FAQs

We love spreading as much sweetness as we can. If you’re signed up for more than one city, more than one brand (SweetLife, SweetMama, SweetHome, SweetFit), for Sweet Travel or for Sweet Deals, you will receive Sweet Nothing e-mails for each list. In order to keep Sweetspot as a free service, we occasionally send out Sponsored E-mails from our advertisers – never more than once a week and always labelled “From Our Sponsor.”

Our Sweet Deals feature gives the latest news on sales in your city and nationally. Our Contest page highlights our latest contests. You can find both in Contests & OffersYou can also find our contest pages in Rogers magazines such as Flare, LouLou, Chatelaine, and Today’s Parent.

That is the saddest thing. Here are a few reasons why you’re missing the sweetest things:
a. Our e-mails are bouncing.
This is a mail server error (most likely our Sweet Nothing e-mails are being blocked). Try adding sweetnothing@email.sweetspot.ca, sweetnothing@email.sweetlife.ca, sweetnothing@email.sweetmama.ca, and sweetnothing@email.sweethome.ca to your address book or safe sender list, or have a talk with your mail server administrator or IT support.

If they are unable (or unwilling) to help, you can always change the e-mail address for your subscriptions; we have relationships with many of the larger e-mail providers such as Hotmail, Gmail and Yahoo. You can do this by clicking on the “Update Your Profile” link at the bottom of the Sweet Nothing e-mail.

b. Our e-mails are being sent to your junk mail folder.

Sometimes your Sweet Nothings might be mistaken for spam. To put them back where they belong, update your e-mail settings and add the following contacts to your address book or safe senders list:

sweetnothing@email.sweetspot.ca, sweetnothing@email.sweetmama.ca, and sweetnothing@email.sweethome.ca

c. You’ve been unsubscribed from our magical mailing list.

If your e-mail has been bouncing for a long time, you’ll be automatically kicked off the database (sorry for the mix-up!). To re-subscribe, select the “Update your Profile” link from the bottom of a Sweet Nothing e-mail, or go to the sign-up page, enter in your e-mail address (both fields) and hit submit. You will then receive an e-mail containing a link to make changes to your profile.

Please note that if you were unsubscribed due to persistent e-mail bounces you are likely to be unsubscribed again. You might want to read section “A” of this question to avoid any inconvenience.

We're happy to try! Send in your questions and we’ll see if we have a story or suggestion that helps. (You might also want to browse through our Ask An Expert archives, to see if we’ve already covered yours.)

Sweetspot is always looking to grow and expand, we just haven’t reached your city yet. In the meantime, you can still enjoy our National content – in both our newsletters and on our websites – and stay tuned for more updates on our expansion!

First, you can try the Search function located at the top of each screen. No luck? Contact us and we'll track it down for you.

Also, your user profile gives you the option of saving favourite finds – and commenting! (We love a compliment or three!)

We’re sorry to see you go. To unsubscribe to the newsletter, click on the unsubscribe link at the bottom of your Sweet Nothing e-mails. Want to tell us why? We’re happy to hear from you.

Visit the Update Profile page and login to edit your profile.

Your profile lets you save your favourite finds, put a vacation stop on e-mails, comment on articles and enjoy some exclusive sales.

Select the “Update Profile” link from the bottom of any Sweet Nothing e-mail. If you don’t have a Sweet Nothing saved, go to the sign-up page, enter your e-mail address and press submit! An e-mail will be sent to you with a link to update your profile.

If you have or know about a business that is opening soon, is launching a new product, or is currently an undiscovered gem, spill some details. Please tell us why you think our readers would love it.

We have a variety of high-impact, cost-effective advertising opportunities. To find out more, please click here to complete the request form. One of our sales representatives will get back to you right away.

We are always looking for talented writers with a knack for finding sweet spots! To learn more about freelance opportunities, please send a short blurb about why you’d be great at uncovering sweet finds in Toronto, Montreal, Calgary or Vancouver.

Our Toronto-based office is always on the lookout for keen editorial candidates looking to get their foot in the media door. We offer four-month unpaid internships that involve everything from writing copy and attending press events to helping with daily editorial team tasks. We also offer writing internships in Vancouver, Montreal and Calgary. Let us know why you’d like work within our pink walls.

Throughout the year, we run a number of exciting contests with our partner, Rogers Media. To check if we currently have one running, visit our Contests Page.

Subscribing is easy! Just click here, complete the registration form and choose which e-newsletters you would like to receive, and you’ll start receiving your free (and fabulous) e-newsletters on the next business day.

SweetLife Sweet Nothings
Every weekday, SweetLife delivers a short and sweet article directly to your inbox. On Monday, we send you our list of the 10 Sweetest Things and links to our latest online articles. On Wednesday, we tell you about a product or service available across Canada. On Tuesday and Friday we deliver the latest local gem, specific to the city you’ve signed up for (Toronto, Montreal, Calgary or Vancouver). Every Thursday, you’ll receive a sweet list of What’s Happening in your city.

SweetMama Sweet Nothings
If you sign up for SweetMama, you receive three e-mails each week. On Monday, we highlight a product or service available across Canada, and on Friday a mom-friendly item or place specific to the city you've signed up for (Toronto, Montreal, Calgary or Vancouver). Every Thursday, you’ll receive a sweet list of What’s Happening in your city.

SweetHome Sweet Nothings
Sign up for SweetHome, and start every Thursday with the best of home, decor and entertaining ideas. We’ll include inspiring weekly picks that are available across Canada. Plus, you’ll enjoy great recipes and party ideas to make life at home incredibly sweet.

Sweet Travel
Every Saturday, we send you a guide to your next vacation hotspot or a great travel product, along with a travel-friendly tip. (Feel free to send us a postcard in return!)

Sweet Deals
Every Wednesday, we share exclusive deals, contests and special offers available nationally and in your city! (Translation: a perfect excuse to shop.)

Besides being the Almanac of everything you need to know about our base cities, we also have regularly updated site features, such as:

Best Of: A top five list on the best your city has to offer.
Blogs: Updated daily, our editors give you an insider’s look at life @ Sweetspot. 
Ask An Expert: Our experts share seasonal trends and tips -- and answer your most-pressing questions.
What's Happening: A guide to great events going on in each city for the week.
E-Cards: Fun e-mailable messages to send to your friends.
Travel: A sweet guide to a Canadian or international destination – plus travel-friendly tips and products.

That’s easy! If you’re already a subscriber, simply visit our registration page, enter your e-mail address, then update your subscription list to include Sweet Deals. Not a subscriber yet? Click here.

If we’ve written about a business, we had a positive experience with it at the time we reviewed it. Unfortunately, some of our readers don't find the same results. This can be due to policy changes, new staff, or just some poor lady you’re dealing with having a bad day. Please write to us, and don’t hesitate to contact the business directly.

Unlike our regular Sweet Nothings, Sponsored E-mails are paid for by advertisers. These are always clearly marked as sponsored content, and we will never send you more than one Sponsored E-mail each week. We will also never sell or rent your e-mail address to anyone. We do our best to work with advertisers who have products and services you might enjoy, and often they provide special deals and offers that are exclusive to Sweetspotters.

We really do try everything. If we don’t have a positive experience, we won’t write about it. In the same way we wouldn’t recommend a bad product, restaurant or service to a friend (it’s our reputation on the line, after all) we won’t recommend something we don’t believe in to our readers.

Not at all. We like to scour our cities for the latest and greatest finds and always love a good bargain (but we will give in to our fair share of splurges). We like to offer a range from “impulse grab” to “covet and save.” If you’re interested in big savings and exclusive offers, check out our Sweet Deals!

“We” is the large Sweetspot collective of writers and staff members who work hard to find, test and recommend all things sweet. And since there is no “I” in Team, we like to give credit to the whole “WE.” (OK, so there’s no “we” in team either...but you get where we're going.) Find out more about our mission on our Editorial Policy page.

We never accept compensation of any kind to feature a business as editorial in our newsletter or on our website. From cash and barters to lengthy love letters, bribery of any form is powerless against our commitment to deliver information we think you would enjoy, based on our personal experiences. Although we sometimes receive sample products for testing, this never influences our decision to write about them.